DC LOBBY

DISTRIBUTION CENTERS

OVERVIEW

This is the group of spaces that make up the Entry and Exit to the Distribution Center. It is the main public entrance for employees and visitors and combines the Lobby, Front Desk, Circulation, Security Requirements, and a Restroom.


The Distribution Center Entry & Exit has specific requirements that differ from a corporate environment. These include accommodating a large volume of shift workers entering and exiting the building at shift changes and an enhanced level of security control due to the high volume of Nike product that is typically present.


Design Goals

  • Ensure the entry includes a key branding moment, setting the first impression for employees and visitors
  • Provide equal access for everyone through the primary entrance into the building, allowing everyone to use the same entrance, regardless of ability 
  • Provide adequate space to accommodate anticipated volume during shift changes and visitor influxes
  • Design the layout of the security spaces to provide robust security control as well as making it easy and welcoming for employees and visitors
  • Plan the layout of the lobby and security spaces with employee and visitor experience as the top priority. Ensure metal detectors and security measures integrate seamlessly into the arrival experience

Key Components

High Security


  1. Entrance
  2. Exit
  3. Entry vestibule
  4. Front desk
  5. Secure storage room
  6. Public Conference Room
  7. Public restroom
  8. Seating
  9. Optional High Security: metal detectors
  10. Security Control Room
  11. Security Search Room
  12. Wide dual circulation corridors
  13. Entry security turnstiles
  14. Exit security turnstiles
  15. Branding


Download PDF and BIM files below


Download Drawings BIM Folder

Low Security


  1. Entrance
  2. Exit
  3. Entry vestibule
  4. Front desk
  5. Secure storage room
  6. Seating
  7. Security Control Room
  8. Security Search Room
  9. Wide dual circulation corridors
  10. Security turnstiles
  11. Lifts
  12. Branding


High & Low Security

Area: Varies

Size: Varies. Determine space needs based on headcount/demand by referring to Ratios

Capacity: Dependent on Project


Integrated Entry:

Key Spaces

In addition to the Entry design goals, the following should be achieved in each specific area of the entry:

  • Entrance & Exit
    • Clearly recognizable from outside and connected to lobby/reception area
    • Choose a rectangular airlock over a round rotating airlock at the entry vestibule​
    • Adequate space and wider doorways for approach to avoid congestion at doors
  • Lobby
    • The lobby is located in the public space outside of the security perimeter​
    • The lobby has comfortable places to sit and wait before meeting with someone
    • The lobby should provide clear wayfinding to the rest of the facility
    • Provide ample space for pedestrian flow and queueing/line-up, accommodating shift changes 
  • Front Desk
    • A front desk provides a sense of arrival and a clear wayfinding anchor, so visitors know where to go and who to see for assistance 
    • In smaller locations (3PL or RSC) a check-in kiosk may be an option
    • The front desk should be visible from the primary entrance, and it should be clear how to get to the front desk from all entrances
    • Provide a secure storage room for deliveries and guest luggage, etc.
    • The entrance and front desk should be accessible and welcoming to all visitors
    • Security personnel may manage front desk tasks in our Distribution Centres, greeting employees, registering visitors, and issuing temporary security badges etc.
  • Entry Circulation (Connection paths to Shopfloor)
    • Main corridor widths need to consider the amount of people entering and exiting the building at the same time (pre-and post-shift peak periods)
    • Where possible, allow for clearly defined entry and exit paths through the main circulation corridors
  • Secure Line

    Depending on the location of the building, there may be different security options required: 


    Low security

    • Turnstiles and Security Desk

    High security

    • In regions such as North America, there may be a requirement for metal detectors, upon entry to the main building.
    • These are located before employees and visitors pass through the secure line. 

    Other  considerations

    • The local team will determine the configuration for the building for both low and high security facilities.
    • Refer to the spatial adjacencies diagram in the Planning Adjacencies section, for the best practice for arrival and departure paths of travel and the connection of space types.
  • Restroom
    • Include an adjacent Everybody restroom that doesn’t require badge access within the lobby.  
    • Locate near the Security Control Room if drug testing is required.

Spatial Adjacencies

The diagram below displays the best ways to enter and exit the building, along with how different areas connect to enhance the user experience throughout the building:


REQUIRED SPECIFICATIONS

  • Clearances
    • Primary circulation: High-traffic paths 315” (8.4m) min. width. Elsewhere, 157.5” (4m) min. width 
    • Secondary circulation: Paths between furniture 36” (91.5cm) min. width
    • Clearly mark separate paths for entering and exiting to improve traffic flow and safety
    • Ensure enough space at main entrances to handle traffic during shifts and visitor arrivals, preventing congestion
    • Design pathways through entry vestibules, lobbies, and shared areas for smooth movement of people and goods
    • Clearance at desk: 42” (107cm) min. between the table and the wall for seating
  • Finishes

    Walls

    • Wall type 9: Gypsum wall to deck with insulation
    • Backing in walls for brand installations as needed

    Floors

    • Walk off mats: At exterior entrance
    • Freestanding rugs or mats: Reduce tripping hazard - adhere to floor and use transition edge if over .05” (1.3cm) height
    • Surfaces should be non-slip for floors that could get wet. Provide mats as needed
    • Avoid high-gloss finishes and high-contrast patterns
  • Doors
    • Ensure adequate space (wider doorways) for approach and use to avoid congestion at doors
    • Primary entrances should be distinguished from other exterior doors, using a combination of architectural features, prominent signs, landmarks, branding installations, etc.
    • If an entrance is not accessible or requires badge access, provide directional signs or maps to clearly get to the nearest accessible, public entrance
    • See Building Entrance & Exit
  • Furnishings

    Furniture

    • Types: Lounge seating for waiting, see front desk
    • Accessibility: Suitable for a variety of body types and comfort preferences; allow for people who use mobility devices (wheelchair, scooter)
    • Finishes: Cleanable, durable, suitable for high traffic

    Front Desk

    • Location: If possible, provide clear view of the entrance and turnstiles, so staff can assist if needed 
    • Accessible transaction counter: 34" (87cm) max. height, 32” (81cm) min. width, 15” (38cm) min. depth. Open below with knee clearance height 29” (74cm) min.
    • The front desk may also issue identification badges and validating credentials of individuals.  Allow space for the required equipment.

    Window Coverings

    • Roller shades: Manually operable, 3-5% opacity - prevents glare and reduces energy use due to temperature gain and loss 

  • Acoustics
    • Peak crowds shouldn’t make the space uncomfortably loud and individual conversations should be heard without strain 
    • Accommodates background music
    • Noise criteria (NC): 40-45 Dba
  • Equipment
    • Turnstiles
    • For Workplace Security standards, contact your local Design or PM team.
  • Electrical

    Outlets

    • As needed at front desk, screens, music or digital content players
    • Perimeter: Spaced at max. 50’ (15m) for cleaning equipment
    • Front desk: (x2) min. data and (x2) min. power outlets per staff seat. Consult Tech for Performance Bar requirements

    Lighting

    • Range: Calibrate on-site - project team to determine maximum setting within 20-40 FC (215-430 LUX)
    • Switches: On/off. Programmed to remain on during business hours
    • Lighting controls: Height 44"-48" (112cm-122cm)

    Front Desk

    • Some facilities may issue identification badges and validate credentials at front desk. Allow space for the required equipment (badge print machine etc.)

  • Wayfinding
    • See Wayfinding section
    • Building name or address should be easily visible upon approach near the primary entrance(s); sign to be prominent with high contrast and appropriate size
    • Local team may choose not to identify as a Nike building due to geographical location and security reasons
    • Primary entrance(s): Distinguish from other exterior doors using a combination of placemaking elements such as architectural features, landmarks, branding installations, etc.
    • If an entrance is not accessible, requires badge access, or is only used as an emergency exit: Provide clear directional signs or maps to the nearest accessible, public entrance
    • At all entrances: Front desk is either visible or clear directional signs lead there
    • At front desk: Elevators and stairs are visible or clear directional signs lead there
    • Building maps: Locate strategically at building entrances, front desk, and/or elevator lobbies or primary stairways
    • Circulation: Differentiate primary routes with variations in width, flooring, lighting, contrast, color, ceiling height, etc.


  • Branding
    • Determined by the project team
    • Typically, a high investment area as this is the first impression for employees and guests, should include a key branding moment
    • It is recommended to tell a strong Evergreen story, or a Building-Dedicated story if applicable
    • Information systems and art are accessible. If visual, an audio or tactile component is incorporated (i.e. closed captioning for any digital information systems, audio headsets provided for visual media)
  • Technology
  • Safety and Security
    • For Workplace Security standards, contact your local Design or PM team. EHS standards can be found in Resources
    • Surfaces should be non-slip for floors that could get wet. Provide mats as needed
    • Provide exterior lighting at all primary entrances to safely enter or exit the building
    • Consider appropriate lighting levels, especially during low-light conditions or nighttime operations
    • Security cameras to capture lobby entrance, visitors face at reception, and turnstiles
    • Emergence Egress; Incorporate clear access and pathways from entry points to the First Aid Room to facilitate ambulance access in case of emergencies
    • Ensure compliance with building codes and safety regulations to establish clear emergency evacuation routes

    General

    • Secure perimeter starts after lobby 
    • Security cameras: Capture lobby entrance, visitors face at reception, and turnstiles 

    Turnstiles

    • Card reader to control individual access into the secure perimeter
    • Accessibility: Turnstiles preferred over revolving turnstiles for people who use mobility devices. Ensure turnstiles are capable of varied timing to accommodate all users
    • Ensure adequate space for approach to avoid congestion at security point
    • For Distribution Center security standard see Security Approach

    Emergency Egress

    • Incorporate clear access and pathways from entry points to the First Aid Room to facilitate ambulance access in case of emergencies
    • Ensure compliance with building codes and safety regulations to establish clear emergency evacuation routes

    Weather Protection

    • Provide adequate shelter from inclement weather, such as canopies, covered walk
    • ways, along entryways and pathways

RELEVANT LINKS

GPS Accessibility and Inclusion Standards

View Standards

GPS Wayfinding Standards

View Standards