ACCESSIBILITY & INCLUSION

FUNDAMENTALS

OVERVIEW

NIKE, Inc. is building more equitable and inclusive practices to empower our employees and create the workforce of the future. The greatest ideas come from a variety of lived experiences, which is why Nike is committed to a workplace that is diverse, equitable, and accessible.


GPS' goal is to make anyone who comes into the Nike workplace feel like they belong. We strive for our places and services to improve the performance, wellness, and participation of our employees and guests. Best practices for Accessibility and Inclusion are embedded throughout the Standards.


Universal Design

Accessibility is often thought of as the minimum code requirement for people with disabilities. That's just the starting line for us.


Universal Design is a foundational way of thinking that informs how we design places and services. The thinking starts with choice and change - providing a variety of options for a broad range of employees and guests.


Learn about Universal Design, the broad range of users that are considered, and the seven globally adopted principles that can be applied to architecture, product design, digital technology, education, and service design.


Universal Design

Events

Nike’s events advance collaboration, learning, innovation, and help culture thrive. Nike's Inclusive and Accessible Event Guide outlines best practices for executing events to ensure all attendees can fully participate and feel like they belong. It can be applied to all Nike events, managed by GPS or not, and includes onsite and offsite events anywhere in the world.



Download the Accessible and Inclusive Event Guide, Accessible Deck Guide, and access additional resources below:


Environment Guardrails

The Corporate Environment Guardrails explain what scope should be included for various project types. Use this prior to the AR or when planning project scope.


Environment Requirements

This is a summary of the overarching requirements. The Corporate Space Types and Distribution Center Space Types detail how to apply the requirements to standard spaces. Projects should meet local code in addition what is detailed in the GPS Standards.


The requirements are available to download as checklists for Campus, Building Entrance, and Interiors.


  • Campus

    The experience outside the buildings should be welcoming, equitable, and safe for everyone.


    See Campus page for more details. These key elements should be considered when selecting a new site or renovating the campuses that we occupy:

    • Access to public transportation
    • Accessible, well-lit pedestrian routes
    • Accessible, well-lit parking
    • Designated drop-off and pick-up areas near building entries
    • Intuitive, accessible wayfinding
    • Benches or seating adjacent to long pedestrian routes
    • Accessible outdoor fitness or sport options
  • Building Entrance and Exit

    Primary entrances should provide equal access for everyone into the building, regardless of ability. They should be barrier free. If needed, ramps should be appealing for everyone and not seen as an afterthought, something to hide, or a less convenient route. 


    See Building Entrance & Exit page for more details.

  • Circulation

    Provide barrier-free access to all levels, areas of the building with an equitable experience. Circulation routes should be consistent and predictable throughout the building, creating an intuitive rhythm that is easy for users to understand and navigate. 


    See Circulation page for more details, including specifics for stairs, ramps, and elevators.

    • Primary circulation: High-traffic paths 72” (182.9cm) min. width. Elsewhere, 48” (121.9cm) min. width
    • Secondary circulation: Paths between furniture 36” (91.5cm) min. width
    • Thresholds: 0.5” (1.3cm) max. height
    • Dead ends: 60” (152.4cm) min. turning circle 
    • Table clearance: 42” (106.7cm) min. between the table and wall for seating
    • Glass walls/doors: Graphics or visual warnings (like a tonally contrasting strip or window film) required to avoid accidental collisions; must be high contrast so that it’s obvious and doesn’t disappear into the surroundings
    • Protrusions: Items should not protrude into the circulation path between height 27”-80” (68.6cm-203.2cm) that could be a hazard (e.g. items mounted on the wall, tables with sharp edges, etc.)
    • Stairway tread edges should have a strip with tonal contrast, if possible, a tactile strip
    • Wayfinding: Differentiate primary routes with variations in width, flooring, lighting, contrast, color, ceiling height, etc.
  • Finishes
    • Avoid heavily patterned flooring: Can cause vertigo or confusion for people with low vision
    • Avoid high-gloss flooring: Can cause glare or be slippery
    • Avoid extreme contrast (e.g., black floors and white walls): Can cause headaches
    • Contrast between the floor and vertical walls or baseboards is recommended – helps with orientation for people with low vision
    • Walk-off or floor mats: Use in areas prone to moisture (e.g., building entries, showers, and near sinks)
    • Freestanding rugs or mats: Reduce tripping hazard - adhere to floor and use transition edge if over .05” (.13cm) high
  • Interior Doors
    • Size: 36” x 80” (91.5cm x 203.2cm) preferred; if not feasible, 32" (81.3cm) min. clear opening 
    • Threshold: 0.5" (1.27cm) max. height 
    • Clear floor space: 60” x 60” (152.5cm x 152.5cm) min. on each side of all swing doors 
    • Handle: Lever or u-shape that can be opened with a fist or loosely gripped. Door knobs requiring full hand grip and turning, including round door knobs, do not comply because they require twisting of the wrist
    • Opening: 5 lbs or less of force to open, or have push-button door openers, all restrooms require push-button door openers
    • Wayfinding: Do not conceal doors intended for general use (conference rooms, etc); service doors do not apply
  • Furniture

    The goal is to provide choice for various body types and comfort preferences, as well as people

    who use mobility devices (wheelchair, scooter).

    • Seating: Suitable for a variety of body types and comfort preferences; allow for people who use mobility devices (wheelchair, scooter). Examples: narrow/wide, arms/armless, lounge/table, chair/stool, etc. Use movable seating at tables to allow users to customize for their needs.
    • Booths: Do not install booths on raised platforms
    • Booth clearances: Allow someone using a mobility device to pull up without reducing the primary circulation path width. 27" (68.6cm) high knee clearance and a clear floor space on one side of at least 32" x 54" (81.3cm x 137.2cm) 
    • Tables: Majority standard height (vs bar or counter height); between 28"-30" (71.1cm-76.2cm) height with 27" (68.6cm) knee clearance. Taller height tables or counters are good to mix in for choice, but should never be majority or the only option. Conference rooms should always have standard height tables
    • Workstations: Electric sit-to-stand desks and ergonomic chairs, see space type pages for details
  • Lockers

    Min. 25% are accessible, including:

    • Reach: 48" (121.9cm) max. height for handles, hooks and shelves
    • Pulls/handles: Operable with a closed fist, or a single flat hand without pinching, grasping or twisting of the wrist
    • Clear floor space: 32" x 54" (81.3cm x 137.2cm) min. for front approach
  • Casework and Plumbing
    • Food service areas (Hub, Fuel station, etc): At a minimum, sinks should have an accessible side approach. A front access sink that is open below is preferred
    • Counter height: 28"-34" (71.1cm-86.4cm)
    • Pulls/handles: Shape and size that can be opened with fist or loose grip
    • Avoid upper cabinets when possible
    • Accessible reach range: 48" (121.9cm) max. height for an unobstructed reach, 44" (111.8cm) height over an obstruction deeper than 20" (50.8cm)
    • Users should have access to everything they need (e.g. dishes, silverware, coffee, snacks, office supplies, etc.) in the accessible reach range. All supplies do not need to be within the listed range, as long as a portion of each item is available. Vertical product placement can be used, or surplus items can be kept in spaces outside the reach range
  • Restrooms

    We call accessible, all-gender restrooms “Everybody* Restrooms” with a nod to Bill Bowerman’s quote, “If you have a body, you are an athlete.” We require our restrooms to be accessible with a minimum of 15% to be each all-gender and gendered. If a leased site doesn’t provide accessible or all-gender options, we build them in the Nike space. This is included in the guardrails. 


    See Restroom & Shower page for more detail.

  • Equipment

    Includes refrigerator, microwave, dishwasher, coffee maker, water dispenser, copy machines, etc.

    • Maximum height for all operable parts: 48" (121.9cm) for an unobstructed reach or 44" (111.8cm) over an obstruction deeper than 20" (50.8cm). If there are duplicate appliances, at least one should be within the reach range listed
    • Clear floor space: 32" x 54" (81.3cm x 137.2cm) min. for front approach at all appliances
  • Wayfinding

    Navigation and understanding your surroundings can be especially challenging for people with seen disabilities (mobility, blindness) and unseen disabilities (anxiety, dyslexia). Disability or not, no one likes to be lost.


    See Wayfinding standards for more detail.

    • Provide multiple modes of information. Examples: Signs + Landmarks. Text + Icons. Analog + Digital. Menu board + Printed menu.
    • Directional signs: At all critical decision-making intersections or points - use predictable, intuitive locations for sign placement
    • Accessible routes: If a primary route isn’t accessible, provide directional signs to step free routes
    • Directories: Justify text to align with which way to turn to get to the destination
    • Text: Use sentence case (with the exception of directories) - it’s easier to quickly process; use a size appropriate for the viewing distance
    • Contrast: High-contrast black and white, do not put critical text over images
    • Color: Can be used for distinction, but don’t rely on it solely; 7-8% of people are colorblind, or approximately 1 in 12 men
    • Consistency: Signs should be predictable - use the same type, graphics and design elements across the site, and ideally, globally
    • Braille: Include on room signs
  • Safety

    See Resources section for links to more information.

    • Emergency systems automatically activate audible and visual alarms, as well as verbal evacuation prompts with directions and/or the type of emergency.
    • Provide clear, accessible routes out of the building in case of an emergency.
    • Provide evacuation devices to assist people with mobility constraints at exit stairs.
    • Provide at least one automated external defibrillator (AED) in the building.
    • In locations known to have poor environmental air quality, measure and monitor the interior air quality.
  • Technology
    • Refer to Nike Tech standards
    • Touch screens: If included, 48" (121.9cm) max. height for an unobstructed reach or 44" (111.8cm) over an obstruction deeper than 20" (50.8cm). Provide accessible formatting
    • Cable TV: Where included, provide closed captioning titles
  • Other Considerations
    • Lighting controls: 44"-48" (111.8cm-121.9cm) height
    • Accessible coat hooks: 15"-48” (38.1cm-121.9cm) height, can be in combination with non-accessible higher hooks 
    • Outlets in tables: Power should be easy to reach

Clearances, Reach and Mounting Heights

The diagrams and drawings below reflect Nike's minimum requirements. Projects should meet whichever is more stringent: local code or Nike requirements. These diagrams apply to Environments and to Services where applicable (for example: supply reach, merchandising, digital kiosks, etc.).


The diagrams are available to download as a PDF.

Accessibility Diagrams

Clear Floor Space

Clear floor space is required for approach and use of elements including (but are not limited to) welcome desks, appliances, sinks, waste receptacles, controls, safety equipment.

Clear Floor Space Overlap

Clear floor space can overlap where elements are in close proximity.

Clear Floor Space Parallel Approach

Clear Floor Space Front Approach


Clear Width at Doors

The clear width is measured from the stop to the face of the doors open 90 degrees (or to the leading edge of sliding doors). No projection into the clear width is permitted below 34" above the floor.

Maneuvering Clearances at Doors

Maneuvering clearances at doors provide space for a person to open and proceed through doors using wheelchairs and other mobility aids.

Maneuvering Clearance at Doors Overlap

Maneuvering clearances are required on both sides of doors or gates except at those that can be used in one direction only.

Operable Parts

Parts that can be operated without hand or finger dexterity, fine motor movement, or simultaneous actions provide easier access and accommodate a broader range of users.


Operable parts must be usable with one hand and not require:

  • Tight grasping, pinching, or twisting of the wrist
  • More than 5 pounds of force (lbf) to operate


Handles, pulls, and levers are acceptable. Door knobs do not comply because they require grip and twisting of the wrist. Stationary cabinet knobs with a shape that can be loosely gripped are acceptable.


Knee Clearance at Elements

Objects that provide space for knees can overlap a portion of the clear floor space. Knee space allows a closer approach to overhanging elements and reduces the reach to operable parts. It is required at some elements, such as drinking fountains, sinks and tables, so that people using wheelchairs can pull up to them.

Knee Clearance at Table or Work Surface

The tops of tables and work surfaces should be no higher than 34” and provide at least 29” of knee clearance underneath. Table legs or posts cannot obstruct knee clearance, e.g. a post at the short end of a booth.


Obstructed Reach:

Counter Less Than 20”

Objects that provide space for knees can overlap a portion of the clear floor space. Knee space allows a closer approach to overhanging elements and reduces the reach to operable parts. It is required at some elements, such as drinking fountains, sinks and tables, so that people using wheelchairs can pull up to them.

Obstructed Reach:

Counter Greater Than 20”

The tops of tables and work surfaces should be no higher than 34” and provide at least 29” of knee clearance underneath. Table legs or posts cannot obstruct knee clearance, e.g. a post at the short end of a booth.

Unobstructed Reach

Reach Ranges for Shelves

Items should be available between 15"-48" above the floor. Higher or lower shelves should only be used for surplus items. This applies to all casework including fuel stations, food service, office supplies, fitness areas, etc.


Protruding Objects

Protruding objects cannot reduce the minimum width of an accessible route. Objects between 27"–80" (685–2030 mm) height cannot protrude more than 4" (100 mm) into the path of travel. Objects below 27" (685 mm) height are cane detectable.


Mounting Heights: Signs and Digital Wayfinding

Mounting Heights: Miscellaneous