Glossary
FUNDAMENTALS
Overview
To ensure global consistency, GPS has established key terms and definitions for strategic occupancy planning. Terms are grouped by subject and can be reached using the links below:
Planning
Supply and Demand
Visit the Occupancy Planning section to learn more.
Alternative Workpoint
Conference seats, open collaboration seats, hub seats, cafe seats, library seats, and phone rooms.
Building Headcount
Total number of employee (assigned + unassigned) allocated to a building. Includes FTE and non-FTE; typically excludes service staff and remote employees, but reporting filters can be adjusted depending on use case.
Capacity
Reference point for how many people could be allocated to a building, based on the number of EWP's and standard sharing ratios.
Capacity: Maximum Code
Defined by local life safety code, this is the maximum number of people that can safely use (and exit) the building or space at one time.
Employees with Assigned WP
Number of employees who have an assigned workstation or office. Includes FTE and non-FTE; typically excludes service staff and remote employees, but reporting filters can be adjusted depending on use case.
In legacy 1:1 buildings, this is 100%. In ABW, this is often 0% or a small number; this does not reflect team home or building assignments. (See Employees with Shared WP )
Employees with Shared WP
Number of teammates who do NOT have an assigned workstation or office. Includes FTE and non-FTE; typically excludes service staff and remote teammates, but reporting filters can be adjusted depending on use case.
In legacy 1:1 buildings, this is 0%. In ABW, this is often 100% or a large number; this does not reflect team home or building assignments. (See Employees with Assigned WP)
Ergonomic Workpoint (WP)
Total number of Workstations + Offices + Focus Rooms currently. Used as representation of a full ecosystem. Can be measured as a whole building or specific area.
'Original WP' shows how many were originally installed in the building; this should be stored in the data for reference.
Occupancy Rate
The percentage of how full the building is, based on how many people are allocated. This shows if we are within our target and if we have enough or too many vacancies.
Presence
Count of unique employees over the course of a day. Presence is the total number of people. The Presence Rate is the percentage of people on site compared to the building headcount.
This info comes from badge data, so attendance can be dimensionalized by employees vs. guests, resident vs. non-resident, organizational attributes (e.g. pipeline, job level), etc.
Attendance only measures within the security threshold, typically the workspaces of the building.
Residence Presence Rate
The average number of building residents badging in compared to the building headcount.
Space Utilization
How often specific spaces are occupied over a defined time period. The time period can be adjusted based on use case.
Square Foot (Meters)
Measures the size of the building, or spaces within it. There are different categories of SF/SM. (See Gross SF/SM, Rentable SF/SM, Usable SF/SM).
Note: Include diagram for SF/SM break downs.
Square Foot (Meters): Gross
Use case: Used least often.
Typically only referred to for owned buildings or when a tenant has an entire building.
Includes everything, even unusable space between walls and vertical circulation.
Square Foot (Meters): Rentable
Use case: Lease information and evaluation.
Includes the tenant's usable area and their proportionate share of common building areas such as lobbies, circulation, restrooms, and mechanical rooms. The number is determined by the landlord; measurement methods vary. Always use the number documented from the lease vs. measuring the floorplan.
Square Foot (Meters): Usable Square Foot (USF) or Net Square Meters (NIA)
Use case: Occupancy planning and architectural programming. This can be applied to a leased site or an owned building.
There are regional nuances for how this is measured. Generally includes private tenant hallways, private restrooms, and columns, but excludes unusable areas (e.g., mechanical rooms, shafts, vertical circulation) or public restrooms, public circulation, and other shared areas.
Team Headcount
Number of employees on a specific team. This can be broken out to different levels, depending on the use case. Includes all employee types.
For metrics, reporting, and high-level strategic planning purposes, numbers are pulled from organizational structure system data.
For tactical occupancy planning, system data needs to be validated through rosters to account for matrixed reporting lines, etc.
Total Seats
EWP, Conference seats, open collaboration seats, Hub seats, cafe seats, phone rooms (does not include sport facilities or locker rooms in office buildings).
Traffic
Count of all users (employees + guests) at a location over a defined time period. The time period can be adjusted based on use case.
Anonymous sensors count the number of entrances minus the number of exits to show how many people are in the location. This information cannot be dimensionalized.
Traffic is measured at the entrance(s) to show activity for the location as a whole.
The term traffic comes from Nike retail.
Vacancy
Available headcount capacity either because a building (or portion of a building) is under-utilized or is not occupied. In a Legacy workstyle, this shows the number of available workstations and offices.
Planning
Cost
Fixed & Variable Cost
Fixed costs are overhead expenses that remain constant over a period of time. Variable costs change proportionally based on business activity level or volume.
Landlord Charges
(Leased spaces only) Costs charged for the building's shared services or common area support. Terms vary by lease; may include things like utilities, shared services like reception, fitness, or security.
Ongoing Operating Expenses
The cost of facility management and workplace services; including maintenance, utilities, custodial, front desk experience, landscape maintenance, food, etc.
Project Expenses
One time expenses associated with a specific project. These are broken into operational expense (Op Ex), and capital expense (Cap Ex). See Finance team for current delineation between the two.
Total Cost of Occupancy
(TCO) The sum of all expenses associated with occupying a property. This includes ongoing operating expenses, landlord charges, rent, utilities, insurance, property taxes, and depreciation.
Planning
User Types
Employee
All Nike employees (FTE + non-FTE).
FTE
Employee paid directly by NIKE, Inc. FTE stands for full-time employee, but can apply to someone who works part time.
Guest
External person visiting a Nike location. Excludes Nike employees from a different location. Data can only be reported if they are registered with temporary badge access.
Non-FTE
A person not paid directly by NIKE, Inc. doing work on behalf of the company, who is assigned to a building. Includes Flex, ETW, and MSA, etc.
Non-Resident
Used for reporting to show an employee visiting a location they are not assigned to. Helps to understand movement between buildings or locations.
Remote
Employees flagged as remote in Workday (via HR). Remote employees are sometimes assigned to a building for access when they are on site.
If someone is working remotely but not designed this way in Workday, they will NOT be shown in the remote numbers.
Resident
Used for reporting to show an employee who is using the building they are assigned to.
User
Everyone who uses a Nike site, including employees and guests. For reporting, service staff and remote employees may be included or filtered out, depending on the use case.
Planning
Miscellaneous
Ecosystem
The union of all factors in the workplace, including elements that are outside GPS scope. E.g., places, services, technology, people, policies, culture, working in-person/remote/hybrid, etc.
Flexible Work Environment (FWE)
A building that has adopted ABW behaviors and mostly unassigned seating, but does not have all the foundational components (e.g. spaces, tech, services) to be ABW. It's used as a transitioning tool while awaiting renovations to ABW. The term is primarily used at PHK.
Legacy 1:1 Environment
Workstations and offices are assigned. Dedicated project rooms and offices require evaluation to ensure an appropriate amount of shared spaces remain.
Meeting Rooms
Total number of conference rooms of all sizes and specialty spaces used for general meeting purposes without specific infrastructure.
Occupancy Planning
Supply and demand planning for the workplace, using data to make informed decisions about space allocation.
Portfolio Planning
Focuses on long-term plans, applying GPS vision to the GPS portfolio as a whole; considers future evolution of business strategies and location strategy.
Programming
In the US, this is a process that identifies the types of spaces needed, their sizes, and other requirements. The documentation can be called Program, Architectural Program, or Programming Ratios.
In EMEA, programming refers to scheduling.
Shared ABW Environment
The workplace approach is based on an ecosystem of shared resources and maximizing utilization. Dedicated workstations, offices, and project rooms should be minimal and only be assigned when they support a business need or an HR/EHS accommodation.
Strategic Occupancy Planning
Focuses on mid-to-long range plans, migration and renovation sequencing, and team adjacencies; considers interdependencies between buildings or sites, and investment or divestment of real estate assets.
Tactical Occupancy Planning
Focuses on current conditions and immediate solutions, typically for a specific building or site. Includes space allocations, moving teams or individuals, database and drawing management.
Team Home
Team homes are an anchor point within the open workspace dedicated to a specific team to encourage connection and a sense of belonging. Employees can typically expect to find their teammates in the area near their team home.
Nutrition
Visit the Nutrition section to learn more.
Affordable Meal
An affordable main, side, and beverage
Barista
A coffee bar that is serviced by a barista where specialty drinks and light food options are served
Catering
Providing food and drink for events or social gatherings
Cultural Inclusion
Practice of embracing and respecting diverse cultural traditions, customs, and preferences within a culinary space
Customization
The process of modifying or tailoring food options according to individual preferences, needs, or specifications
Dietary Restriction
Limitations or modifications in one's diet based on specific health, cultural, ethical, or religious considerations, often involving restrictions or exclusions of certain foods or ingredients
Employee Dining
Providing foundational on-site eating that supports daily sustenance needs
Food Accessibility
Creating and delivering food for a broad range of employees and guests
Food Hall
A larger self-serve cafeteria with a dedicated kitchen to prepare food
Food Program
Distribution of food to our employees
Food Program Cost
Total expenditures required to carry delivery of the local food program including cost of goods sold, labor, management fees and maintenance
Food Program Funding
Total financial resources provided to local food programs including employee point of sale, direct billing for catering and GPS spend
Food Proximity
Being near or close to nutrition facilities
Fuel Station
An area for personal food storage and heating, and also serves free water, coffee, and tea
GPS Spend
GPS spend dedicated to the local food program over the total yearly cost
Green Plate Meal
Dietitian-designed, nutrient-dense dishes and a reward of 10% off
Local
Situated or occurring nearby a specific geographic area
Local Relevancy
Alignment of food offerings and practices with the preferences and culture considerations of the specific region they serve
Meal
A main, a side, and a beverage
Menu Communication
The process of effectively conveying information about menu items
Nutrition Facilities
Any food concept that supports nutrition services on-site at Nike
Point-of-Sales
Physical or digital location where a transaction between a food service provider and an employee takes place
Point-of-Sale (Opex)
Revenue generated by Nike employee food sales
Refreshments
Providing drinks and small amounts of food free or for purchase
Restaurant
A sit-down space with table service
Self Service Market
Self-checkout market serving locations featuring quick and convenient food and beverages
Service Communication
The process of effectively conveying information about services and operations
Surprise & Delight
Providing unexpected, signature nutrition moments
Working Models
The way an organization functions, based on when and where employees conduct their day-to-day tasks
DISTRIBUTION CENTERS
Visit the Distribution Centers section to learn more.
3PL (Third-Party Logistics)
External company contracted by Nike for logistics operations management.
Automation
Use of machines and technology to automate sorting, packing and moving goods
Coaches
Supervisors who oversee and guide shopfloor teams. Key tasks include ensuring efficiency, maintaining quality, and enforcing safety protocols. They provide training and support for performance improvement.
Food Proximity
Being near or close to nutrition facilities
Highbay
Tall storage for vertical storage optimization, featuring high ceilings and potentially automated retrieval systems.
Logistic Support
Broad term for the technical spaces designed to support the unique requirements specific to Supply Chain. Encompassing areas such as Highbays, Lowbays, Conveyor Zones etc.
Lowbay
Low height storage area for goods where employees regularly retrieve items for packing.
MHE (Material Handling Equipment)
Equipment used for movement, storage, control, and protection of goods (i.e. forklifts, conveyors, pallet jacks, and AGVs).
NLS
Nike’s approach to design and deploy simple, flexible and scalable logistics solutions that enables continuous flow and grows a culture of continuous improvement, empowering people to optimize these solutions. As a result, we reliably deliver our consumer experience promise at speed and scale.
Operational Zone (Process Zone)
Area designated for specific tasks related to goods movement and handling, where products are physically processed and packed by employees. Ideally, these work zones are connected to natural daylight and views, or have sufficient lighting to complete tasks.
RSC (Regional Service Center)
Strategically located facility, located to provide support services for a smaller geographic area or region.
Shikumi Boards
Space for teams to plan product flow and processes using large writable surfaces. Positioned along or near the main pathway to the shopfloor. Alternatively, large agile walls on the shopfloor may serve a similar purpose.
Shikumi is used to visualize the material and information flow, set up in a way as to achieve the desired actions and responses on certain conditions.
Shopfloor
The area where physical operations like receiving, sorting, packing, and shipping of goods occur.
